Practice Management

Mrs Julie Warner (f)

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The practice manager not only supports the GP's and other medical professionals with the delivering of patient services , but also helps to develop the extended services to enhance patient care.

 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

All receptionists book patient's appointments with the GPs and nurses. They also carry out other important tasks such as the issuing of repeat prescriptions and dealing with other prescription enquiries. They also register new patients, amend current patient's records, carrying out searches and other practice audits.

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