Appointments

To make an appointment please call your surgery during the following times.

Monday. Tuesday & Friday. 10.00 -12.00 & 5.00 -6.00pm.

Wednesday & Thursdays 10.00 - 12.00 noon.

Heaton Avenue 01708 386655

Health Centre 01708 348963 

Please remember that an appointment is for ONE person only; if more than one member of the family needs to be seen, a separate appointment will need to be made.

You have a choice of appointments for any doctor. However, if you request an emergency appointment, only the doctor on duty will be available

Mondays are always busy; please try and see your doctor on another day for routine matters.  General practice is very unpredictable, and although we try to avoid delays they will sometimes occur. Please do not blame the receptionists - it is almost never their fault.

All information will be treated in complete confidence.

If you cannot keep an appointment, please let us know as soon as possible so that it can be offered to someone else.

Home Visits

If possible please try to telephone the surgery before 10:00am if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice.

Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP or a health visitor if you have recently had a baby or are newly registered with a GP and have a child under five years.

A lack of transport or having to look after young children are not considered reasons to justify a home visit